Shipping policy

Shipping Information

We currently ship within Canada and selected international regions.

Canada Shipping

Shipping rates are calculated based on destination region within Canada, including East, West, and Territories.

Orders are carefully packaged to ensure they arrive safely and beautifully. For larger orders, shipments may be split into multiple packages when necessary to provide safer and more efficient delivery.

Processing & Delivery Time

  • Processing Time: 1–3 business days
  • Estimated Delivery: 5–12 business days
  • Tracking information will be provided once your order has been shipped

Shipping to China

We also support shipping to China.

Please contact our customer service via WeChat to place your order and receive shipping details.

WeChat: [Your WeChat ID]


United States Shipping

At this time, we are not shipping to the United States.

We appreciate your understanding and hope to offer U.S. shipping in the future.


Need Help?

If you have any questions regarding your order or shipping updates, please contact us at:

support@puzzleva.ca